We will attempt (although we can't guarantee it) to get all 'in stock' orders out the same day if the order is placed before 12.00 pm (GMT). All 'in stock' items will be dispatched within 3 working days unless otherwise stated.

Orders over £100 must be sent to the card holders address (or the verifiied Paypal address in the case of this type of payment).

Highpower products are covered by a lifetime warranty (for the original purchaser) and we will strive to return any repaired/replaced product around the same day to limit any inconvenience caused. The carriage to our premises must be payed for by the sender. We will pay any return carriage costs.

Any 'non-faulty' returns must be returned un-used and un-damaged in their original packaging and will be subject to a 5% administration fee.